Service Team Leader (Chinese Restaurant) - Luxury Hospitality

Pan Pacific Hotels Group · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 35000000 - 52000000
Pan Pacific Hotels Group is seeking a dynamic and experienced Service Team Leader to join our team at our luxury hotel in Bali. This role is crucial in ensuring exceptional guest service and maintaining the high standards of our Chinese restaurant. You will be responsible for leading and managing a team of service staff, ensuring they deliver outstanding service to our guests. This is an excellent opportunity for a passionate and skilled professional to join one of the world's leading hospitality groups.

📋 Tanggung Jawab Pekerjaan

Lead and manage a team of service staff, ensuring they deliver exceptional service to guests.,Maintain high standards of food and beverage service in the Chinese restaurant.,Ensure compliance with health and safety regulations and food safety standards.,Oversee inventory management and cost control to ensure profitability.,Train and develop staff to enhance their skills and knowledge.,Handle guest complaints and resolve issues promptly and professionally.,Monitor and report on team performance and service quality.,Ensure the restaurant is clean, tidy, and well-presented at all times.

🎓 Kualifikasi & Syarat

Minimum of 5 years of experience in a leadership role in the hospitality industry.,Proven experience in managing a team of service staff in a high-volume restaurant environment.,Strong knowledge of food and beverage service standards and practices.,Excellent communication, leadership, and team management skills.,Ability to work under pressure and meet tight deadlines.,Fluent in English and Chinese, both written and spoken.,Understanding of health and safety regulations and food safety standards.,Previous experience in a luxury or high-end hotel environment is a plus.

🛠️ Keahlian

Team leadership and managementCustomer service and guest relationsInventory management and cost controlTraining and development of staffProblem-solving and conflict resolutionMultilingual communication skills
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